Dr Hannah Family



I’ve been working in the field of pharmacy and health services research since 2008 when I joined the department of Pharmacy and Pharmacology at the Univeristy of Bath. Initially I joined the department as a research assistant, realising the many opportunities for psychologists in this field I decided to undertake a PhD with the team. The focus of my thesis was the impact that workload, and in particular mental workload (which is an index of how much work our cognitive processes are undertaking in any given moment) and whether this could be related to errors in routine tasks carried out by community pharmacists and their teams. I completed my PhD at the end of 2013 and since this time I have been working as a lecturer in the same department providing training to Master of Pharmacy students in consultation skills, human factors for patient safety, health psychology and behaviour change. For two years (Nov 2011-Dec 2013) I was Chair Elect and subsequently Chair of the South West of England Branch of the British Psychological Society. This involved leading a team of 30 remotely located volunteers, between us we held over 100 networking events, talks and conferences for psychologists and individuals interested in psychology around the south west, we also produced a quarterly publication for the society and delivered careers events to schools around the South West of England. In this role I was also able to contribute to national work being carried out by the British Psychological Society.